All Sales Final: All purchases are considered final. We do not offer refunds, returns, or exchanges once a transaction is completed. Please review all product details, dimensions, and images carefully before placing your order. If you have questions, contact us prior to purchase - we're happy to assist!Handmade and Artistic Variations: Our products are handmade or feature artistic elements. Variations in color, texture, and finish are natural and intentional. These are not considered defects. By completing your purchase, you acknowledge and accept these characteristics. Damaged or Incorrect Items: If your item arrives damaged or incorrect, notify us within 3 calendar days of delivery. Include clear photos of the item and packaging. We will assess the issue and work with you to resolve any shipping-related problems.
Shipping Terms:
Domestic Orders: A flat-rate shipping fee of $20.00 applies to all orders shipped within the United States. Domestic orders typically arrive within 5-7business days from the date of shipment. Delivery times may vary based on location and carrier availability.
International Orders: For international orders, please contact us prior to purchase to arrange delivery. Additional charges, including customs duties, taxes, and carrier fees may apply and are the responsibility of the recipient. Estimated delivery times will be provided upon request and vary by destination.
Credit Card Surcharge Disclosure: We reserve the right to apply a surcharge of up to 3% on credit card transactions, in accordance with Virginia law and card network limits.
Surcharges do not apply to debit or prepaid cards
All fees will be clearly disclosed prior to checkout and itemized on your receipt